🚚 Free Shipping on Orders Over $50
🔄 30-Day Hassle-Free Returns
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🇺🇸 Fast US Shipping
🚚 Free Shipping on Orders Over $50
🔄 30-Day Hassle-Free Returns
🛡 Secure Checkout
🇺🇸 Fast US Shipping
Legal & Customer Transparency

Refund and Returns Policy

Official customer policies and legal disclaimers for TidyVo modular storage systems.

Refund and Returns Policy

Effective Date: January 1, 2026 β€’ Last Updated: July 20, 2026 β€’ Version 2026.2 (Current)
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1. Return Window (100-Day In-Home Trial)

We want you to love your organized living space. All TidyVo organizer sets come with a 100-Day Risk-Free In-Home Trial. You have 100 calendar days from delivery to test our products in your home.

2. Eligible & Non-Returnable Items

Items in new, gently used, or resalable condition qualify for full refunds. Final clearance sets or customized wholesale orders are non-returnable.

3. Return Process & Prepaid Labels

To initiate a return, visit our Contact Support Page and select "100-Day Return Request". We will email you a prepaid return shipping label with zero restocking fees.

4. Refund Timeline (3 Business Days)

Refunds are processed back to your original payment method within 3 business days of return receipt at our fulfillment warehouse. Automatic email receipts are issued upon credit completion.

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Have Questions About Our Policies?

Our Seattle customer support team is available 7 days a week to clarify any policy details.