Find clear, transparent information about shipping timelines, 100-day returns, data privacy, and terms of service.
Select a policy below for complete legal terms and customer guarantees.
Free standard US shipping on orders over $50. Orders ship within 24 hours from Seattle or regional warehouses.
Risk-free 100-day in-home trial. Zero restocking fees, prepaid return labels, and 3-day refund processing.
We respect your privacy. 256-bit SSL encryption, strict CCPA/GDPR compliance, and zero data selling to third parties.
Governing terms for site usage, lifetime warranty claims, product guarantees, and Washington State jurisdiction.
Our Seattle customer support team is available 7 days a week to clarify any policy details.
Ask about fit, dimensions, or order status. Reply time < 5 mins.