Policies & Legal Information
Find clear, transparent information about shipping timelines, 30-day returns, data privacy, and terms of service.
Policy Directory
Select a policy below for complete legal terms and customer guarantees.
Shipping & Delivery Policy
Free standard US shipping on orders over $50. Orders ship within 24 hours from Seattle or regional warehouses.
30-Day Returns & Refund Policy
Risk-free 30-day return guarantee. Zero restocking fees, prepaid return labels, and 3-day refund processing.
Privacy & Data Security Policy
We respect your privacy. 256-bit SSL encryption, strict CCPA/GDPR compliance, and zero data selling to third parties.
Terms of Service & Conditions
Governing terms for site usage, lifetime warranty claims, product guarantees, and Washington State jurisdiction.
Have Questions About Our Policies?
Our Seattle customer support team is available 7 days a week to clarify any policy details.