Our Seattle-based support team is here to assist you with order tracking, product recommendations, 100-day returns, and lifetime warranty claims.
Jump directly to the answers or forms you need in one click.
Check the real-time shipping status and carrier delivery location of your package.
Learn about US delivery times, free shipping thresholds over $50, and carrier details.
Start a 100-day risk-free in-home return or exchange for a full refund effortlessly.
Find cabinet dimension guides, PET material safety specs, and shelf measuring tips.
File a claim if a bin cracks or breaks under normal home use for a free replacement.
Manage your saved addresses, payment methods, order history, and account settings.
Choose the contact method that fits your schedule best.
support@tidyvo.com
Direct Priority Inquiry
Real-Time Assistant
+1 (800) 555-8439
Fill out the fields below and our Seattle support team will assist you shortly.
Thank you for reaching out. Ticket #49201 has been created. We will reply to your email within 2 hours.
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Registered office details, operating hours, and service commitments.
Business Name: TidyVo LLC
Registration: WA LLC Reg #604-892-104
Certifications: FDA Food-Contact PET Certified, BPA-Free Tested
Design Studio & HQ: 1200 4th Ave, Suite 1800, Seattle, WA 98101, USA
Service Area: Entire United States (50 States & US Territories)
Primary Warehouse: Regional Fulfillment Centers (WA, TX, NJ)
Mon – Fri: 8:00 AM – 8:00 PM EST
Sat – Sun: 9:00 AM – 5:00 PM EST
Response Time: Email & Ticket replies within 2 hours
Holiday Notice: Support is monitored 365 days a year with limited weekend hours on US national holidays.
Track your package location in real time or view instant delivery status without waiting for a support agent.
Instant answers to the most common order, shipping, and warranty questions.
Once your order ships, we send a tracking confirmation email with your FedEx/UPS tracking link. You can also enter your order number on our Order Tracking Page for instant real-time updates.
You have 100 days from delivery to test TidyVo storage bins in your home. If you are not 100% satisfied, select "100-Day Return Request" in the form above to receive a prepaid return label.
If your order has not been dispatched from our warehouse yet, we can update your address immediately. Contact us via Live Chat or submit a support ticket within 1 hour of ordering.
Currently, TidyVo ships to all 50 US states, Alaska, Hawaii, and US territories. We offer FREE standard shipping on all US orders over $50.
Select "Lifetime Warranty Claim" in the form above, attach a quick photo of the cracked or damaged bin, and submit. We ship out a brand new replacement bin within 24 hours.
Yes, 100%! All TidyVo bins are crafted from high-grade PET polymer that is completely BPA-free, lead-free, phthalate-free, and FDA certified food safe.
For interior designers, professional home organizers, or commercial wholesale inquiries, please select "General Inquiry / Wholesale" in the contact form or email partners@tidyvo.com.
Hassle-free post-purchase support backed by our Seattle team.
Test TidyVo storage bins in your pantry, closet, or bathroom. If you aren't 100% in love, receive a prepaid return shipping label with zero restocking fees.
If any TidyVo PET acrylic bin cracks or breaks under normal household use, simply send us a photo and we ship a brand new replacement free of charge.
Refunds are processed back to your original payment method within 3 business days of return receipt at our warehouse. Automatic email receipt issued.
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